Under the guidance of North Carolina Executive Order No. 118, the North Carolina Department of Commerce Division of Employment Security is working to ensure necessary unemployment insurance benefits are available to eligible North Carolinians whose employment is temporarily affected by the coronavirus disease COVID-19.
The order relates to individuals who, as a direct result of COVID-19, are separated from employment, have had their hours of employment reduced, or are prevented from working due to a medical condition caused by COVID-19 or due to communicable disease control measures.
The fastest and most efficient way to file a new claim for unemployment insurance benefits is to file online at des.nc.gov. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim.
An individual’s eligibility, exact amount of benefits and duration of those benefits cannot be determined until after they file their claim.
The fastest and most efficient way to file a new claim is to file online at des.nc.gov. If you don’t have access to a computer, you may file over the phone by calling 888-737-0259.
Learn more about Applying for Unemployment.